Insurance, Fees, and Payment

CEBTOhio is a private pay practice, which means we require payment in full at the time of service and do not accept reimbursement from insurance companies.

Still, we know how important finances are in making the decision to seek our services, and CEBTOhio offers assistance to clients seeking potential out-of-network reimbursement for the cost of care. Since we do not have access to anyone’s insurance policy benefits, the best way to find out information on about out-of-network benefits is to call your insurance company and ask the following questions:

  1. Does my policy include reimbursement for out of network mental health treatment?
  2. Is there a separate deductible for services that are out of network ?
  3. Once a deductible is met, how much of the session fee is covered?

While we do not have a sliding scale for services, there are times that CEBTOhio offers a reduced fee for sessions conducted by an appropriately trained and experienced graduate student. These services are supervised by our senior staff to ensure quality of care in line with evidence based practices.

Cancellation Policy

We require 24 hours notice to cancel a scheduled session without a fee. Cancellations with less than 24 hours notice are charged at the full session rate. This also applies to no show appointments.

Good Faith Estimate

Under the law, health care providers need to provide clients who aren’t using insurance with an estimate of the bill for treatment costs and services. You have the right to receive a Good Faith Estimate for the cost of any non-emergency item or service. CEBTOhio is happy to provide this Good Faith Estimate one business day before your scheduled session. You can also ask us, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

If you receive a bill that is at least $400 more than your Good Faith Estimate for each service, you can dispute the bill. Make sure you retain a copy of your Good Faith Estimate for your records.

For questions or more information about your right to a Good Faith Estimate, visit cms.gov/nosurprises or call 1-800-985-3059.